Client Support Representative - Remote

Job Responsibilities:
Connect with and deliver above-and-beyond member service through phone, text and email regarding program enrollment, meal deliveries and any real-time issues that may arise.

Coordinate members receive the best possible attention and personalized interaction.

Maintain a high level of professionalism and empathy with members and establish a positive rapport with every member and vendor.

Provide seamless support between multiple communication channels: including phone, text, email, and web platform/app
Flexible, versatile, positive, passionate, and willing to do whatever it takes to get the job done
Experience with vulnerable and elderly populations, a plus
Fluency in Spanish
Effective communication skills
Strong coordination and logistics skills

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.